This page explains — in plain English — what information is collected when you register or use Milvet, how it is used, and how it is kept secure.
Six layers keeping your data secure
Several types of data are collected when you register and use Milvet. This data falls into three main categories: information you provide directly, information the platform collects automatically, and information gathered during KYC verification.
| Data type | Example | Time of collection | Requirement |
|---|---|---|---|
| Identity Information | Full name, date of birth, NID number | Registration & KYC | Required |
| Contact Information | Mobile number, email address | Register | Required |
| Financial Information | Payment method details, transaction history | Deposit / Withdraw | Required |
| Technical Information | IP address, device information, browser type | Automatically | For security |
| Usage Data | Gaming history, betting patterns | Platform Usage | For Service Improvement |
| Address Information | Current address, district | For KYC verification | If needed |
Please note: Milvet will never ask for your full payment PIN, password, or OTP. If anyone requests this information, it is not Milvet — report it to our support team immediately.
Milvet collects information in several ways. Some is provided directly by you, while the rest is collected automatically by the platform for security and service improvement purposes.
Milvet uses your information only for specific, necessary purposes. There is no unnecessary or undisclosed use of your data.
Important: Milvet never uses your data for ad targeting, profile-based marketing, or sale to third parties. Your data is used solely to improve Milvet's services.
Many members wonder how long their data is kept on Milvet and how it is kept secure. Here is a clear answer to both questions.
Milvet keeps member data as private as possible. However, limited data is shared with specific parties in certain defined circumstances.
The milvet website and app use cookies and similar technologies to enhance your browsing experience and keep the platform running smoothly.
| Cookie type | Purpose | Duration | Can Be Disabled? |
|---|---|---|---|
| Essential Cookies | Login sessions, security tokens | Deleted at end of session | No — Required |
| Functional Cookies | Remembering language & preferences | 30 days | Yes |
| Analytics Cookies | Usage statistics, page performance | 90 days | Yes |
| Security cookies | Fraud detection, bot prevention | 1 Year | Limited |
Cookies can be managed through your browser settings. However, disabling essential cookies may affect the functionality of login and payment-related features.
Milvet gives members meaningful control over their own data. The rights listed below are yours to exercise at no additional charge.
To exercise these rights: Via Milvet live chat or email support@milvet.best. Responses are typically sent within 7 business days.
Milvet strictly prohibits anyone under 18 from using the platform. Collecting personal information from children or minors is against our policy.
Milvet may update this Privacy Policy from time to time. When changes are made, the date at the top of the page will be updated. For significant changes, members will be notified by SMS or email.
If you have any questions, complaints, or requests regarding this privacy policy, please reach out through any of the channels listed below.
People are naturally cautious about sharing personal information online — especially on platforms that involve financial transactions. Milvet respects that caution. That is why we treat our Privacy Policy not as a formality, but as the foundation of trust between us and our members.
Awareness around data privacy on online platforms in Bangladesh is growing fast. People want to know — will my phone number be sold? Can anyone else see my transaction details? Milvet's answer is simple and clear: no.
Milvet collects data because running a legitimate, licensed financial platform requires certain information. Identity verification is mandatory under international gaming regulations and anti-money laundering laws. This is not a rule unique to Milvet — every licensed gaming platform in the world is required to follow the same standards.
Beyond that, Milvet also collects usage data — such as which games you play most and when you typically log in. This is used to improve our service. For example, if we find that most users log in during the evening, we scale up server capacity during those hours to keep loading times fast.
A common question is whether signing up means receiving calls from unknown numbers. The answer from Milvet is no. Your mobile number is used only to send OTPs, confirm transactions, and deliver urgent security alerts. While promotional SMS messages may be sent, they come directly from Milvet — your number is never shared with third-party marketing companies.
If you'd rather not receive promotional SMS from Milvet, opting out is simple. Go to Account Settings and turn off "Marketing Notifications." Security-related SMS will continue as normal — only promotional messages will stop.
No organization can guarantee with absolute certainty that a cyberattack will never occur. Milvet is honest about this. However, we take every possible precaution — and in the event of a security breach, affected members will be notified as quickly as possible and all measures will be taken to minimize the impact. This transparency is itself a part of Milvet's privacy policy.
If you have questions about privacy or any concerns, Milvet's support team is available around the clock. We believe that a secure and transparent platform is better for everyone in the long run — for both our members and Milvet.
Milvet believes every member should have full control over their own data
Millions of members across Bangladesh trust Milvet. Enjoy betting and gaming in a safe, secure environment.
Questions Our Members Ask Most